[Wash Times] There is something very "1984" in the words fluttering around over the strange case of a doctor being ripped from his seat aboard an airplane, pummeled into submission by three burly men and dragged -- quite literally -- bloody and screaming down the aisle and off the plane.
One word that has emerged is "re-accommodate." The passenger wasn’t dragged off the plane; he was "re-accommodated." Another is "overbooked." We’ve heard that word before, but really only from airlines, and we the sheeple just accept it as part of life. Yet another is "voluntary." And we have the Chicago police to thank for a brand new definition of "fell."
Let’s use them all in a couple of sentences. The airplane was "overbooked." The plane needed passengers to "volunteer" to get off. When one refused to leave "voluntarily," he was "re-accommodated." Then, when three husky men assaulted him, he "fell," smashed his face and poured blood as he was dragged down the aisle.
Or, as United said shortly after the incident: "Flight 3411 from Chicago to Louisville was overbooked. After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate. We apologize for the overbook situation." Then United chief executive Oscar Munoz added that’s when they had "to re-accommodate these customers."
Early life
Muñoz is the oldest of nine children in a Mexican-American family living in California, and was the first in his family to graduate from college. Muñoz earned a BS in business from the University of Southern California and an MBA from Pepperdine University. While at USC, he met his wife Cathy. They have four children.
Career
Muñoz previously served as President of CSX Corporation during 2015 and its Chief operating officer from 2012 to 2015.[2][3] From 2001 to 2003, Muñoz served as the Chief financial officer and Vice president of Consumer services at AT&T.[4] Muñoz had also worked for Coca-Cola Co. and PepsiCo Inc..[1]
Muñoz has twice been named among the "100 Most Influential Hispanics" by Hispanic Business magazine.[5]
Munoz, in March 2017, was named “Accommodator Communicator of the Year for 2017” by PRWeek.[6]
#7
It gets under-reported that the seats were all assigned before boarding, and then last minute decision to bump four passengers for a flight crew that needed to get to Louisville. What is really stunning is that it is a four hour drive! Millions of dollars in settlement and billions in damage to the brand to avoid making crew drive. Morons should be fired for this.
#9
Once a legit ticket has been shown and the person has been allowed to be seated, there's no way in hell they can drag that person off the plane without looking badly. It makes matters worse when the excuse for doing so turns out to be that they wanted to give the seat to an airline employee.
#10
Crusader is correct. I think the public was happy to accept this sort of thing in the past when folks were removed before they boarded. Dragging someone off the plane afterwards really struck a nerve with people. You just shouldn't be able to do that.
#11
United would have been smarter to charter the crew to Louisville. The main thing is customer service was disregarded in the decision process. And therein lies the systemic problem with United.
Posted by: Alaska Paul ||
04/12/2017 11:35 Comments ||
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#12
Next time offer $2000 and you'll get volunteers. And the penalty you have to pay makes you pay better attention to the details.
#15
Next time offer $2000 and you'll get volunteers
I don't think the FAA rules allow that.
smarter to charter the crew to Louisville
Union contract may not allow that. Furthermore, it would not count towards their mandatory rest time before their next flight.
it is a four hour drive!
I'd have taken an offer of the cash and a free car rental, but I don't think that's allowed either.
#17
Alaska airlines treats us well. United Air Lines created a million enemies by dumping 4 rev passengers for 4 deadheading crew.
However the airline may have had a situation when another crew on another flight was timing out so they had to get someone else out there quick. So planning and scheduling is critical. Then delays and weather cause the schedule to tank. One way or another you have to get ahead of the scheduling limits. But always have to consider the customer. A delay on the other flight would be preferable than causing people to be thrown off the flight.
Posted by: Alaska Paul ||
04/12/2017 21:10 Comments ||
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[Buzzfeed] If you've ever wondered why airlines in the US seem so terrible, from the cramped seats to the constant delays and the inexplicably bad responses to their customers being roughed up by goons, this graphic might help you understand the situation a little better.
Over the last decade or so, 11 big US domestic airlines have shrunk down to five extremely big ones, in a frenzy of takeovers and mergers. With less competition to worry about, airlines are now doing exactly what you'd expect them to do: spend less time worrying about how to keep their customers happy, and more time working out how to make more money.
It's not rocket science, and it's the same reason your cable company's customer service sucks so much. What are you going to to about it?
(It's also the same reason why restaurants tend to treat you pretty well.)
A few years back, inspectors at the Department of Transportation tried to figure out exactly how connected competition is to good airline service. They studied the delayed flights over a seven-year period beginning in 2005, and checked to see if delays increased as competition between airlines decreased.
The results look pretty much exactly like you expect they would. Here's a graph of the average delay time across all flights, and how it changes as competition goes from intense, on the left, to nonexistent, on the right -- things get rapidly worse as competition thins away, and then remain at a baseline level of terrible as the market moves toward a monopoly.
#1
Why I hate to fly. The airlines and their govmint overlords have ruined the airline industry for passengers. High-priced tickets and expensive add-on services to only be abused with herding mentality, oversold seats and often surly TSA screeners. It seems like there would be a good market for a private airline that circumvented all the BS, was secure and treated passengers with a little respect. It could be called Concierge Airlines.
#2
Is this anyway to run a bus company? As long as people are willing to be treated as cattle, it makes my driving easier on the interstate, except I75 in Florida which always seems to be like a WWII bomber formation from I10 to the Turnpike.
#4
Eh, I flew a lot in the 1980s and the experience was pretty awful back then as well. From the moment airlines decided to be the Greyhound of the Skies it was destined to be a less than awesome experience.
The Concierge Airlines idea might actually be a good one as an alternative for those willing to pay for the privilege of being treated well and provided on-time flight service.
#5
Back in the 90s I read an article in Popular Science about the coming revolution in Air Travel. New navigation and fly by wire techniques were going to create a new generation of cheaper small planes that would allow direct flights between small airports instead of the hub system. Instead of planes acting like buses they would be more like limo-buses or limos. They mentioned that instead of buying tickets folks could be buying a time-share in a plane. Sounded pretty good.
I assume the tech didn't pay out or Sept 11 screwed it up (feds not wanting tons of little planes flying everywhere).
[Free Beacon] Political statistician Nate Silver said Monday that a fundraising email send by Jon Ossoff, the Democratic congressional candidate running in Georgia's sixth district, "was making shit up" about him.
The fundraising email sent out on Monday claimed that Silver said Ossoff must win Georgia's special election for Democrats to take back the House.
Silver, editor of the data website FiveThirtyEight, responded to a tweet that said Silver was back in the fundraising emails by declaring that Ossoff was "making shit up that .@NateSilver538 never said." Clasping hands over the lower abdomen/crotch:
When a person finds himself in a position where he feels vulnerable but is required to display confidence and respect, he clasps his hands over the crotch or lower abdomen. By covering up the crotch or the lower abdomen, the person feels secure and confident. This is why this gesture is commonly confused with confidence. Confidence is the product of this gesture, not the cause.
#1
Ossof also has big eyes and a small chin and is it any coincidence that this picture shows him in the same frame with a black man and a Moslem woman in a Burqua ?
Ossoff is the kind of man who walks into a Forsyth County bar and orders a Shirley Temple and parks a Volvo. He has a LOT of Nancy Pelosi money to spend on Television political ads. He doesn't look, or sound, like he lives in Paulding County on the Alabama Line and owns a pickup with a redbone Hound in the back.
Why the hell is he running for office in Georgia? And where does he buy those suits?
But who are we to judge? Perhaps the woman in a Burqua is his wife and the black man is his son.
And covering his balls is ...well...a code message to his Liberal friends who live in suburban Atlanta and moved down here from Connecticut and eat Quiche that he is controlling himself from his raging obsessive ( might we say his addiction ) to a strong democratic party tendency to play a vigorous game of pocket pool. ?
[EN.ZAMANALWSL.NET] The 'Alawite Canton' is no more than nightmare will come true since the Damascus officials aware that Bashir al-Assad will not be the 'lifetime President despite the Russian and Iranian support.
Coming back to almost 100-year-old draft of a state for Alawites, the poor sect of Shiite Islam. The six-year-old war and the recent statements by Donald Trump ...New York real estate developer, described by Dems as illiterate, racist, misogynistic, and what ever other unpleasant descriptions they can think of, elected by the rest of us as 45th President of the United States... 's administration pushed the Assad regime to secure borders on the de facto state for Assad family in coastal region by powerful Russian military bases in Latakia and Tartus or by seeking to capture rich and strategic towns in the neighboring Idlib province.
Many procedures and steps have already been achieved, like founding the University of Tartus, enhancing the Airport of Hmaymim, added to control te whole countryside of Latakia after displacing most of its Sunni residents.
The Syrian regime aims to include the whole area Western of Orontes river within its canton, therefore it needs to control the countryside of Idlib reaching to the city of Jisr al-Shughour.
For months, the Syrian regime has worked on that goal, as it intensified the warplane bombing over the city of Idlib, reaching to around 150 air raid per months, added to targeting the infrastructure to force its people to leave, and it succeeded in displacing more than a quarter of its population.
Russian forces seems to support the Syrian regime it its plan, as the Russian warplanes help in bombing the town and prevent the rebels’ faction from liberating al-Akrad and Turkmen mountains.
Activists mentioned that regime is working on discontinuing the supply route and transportation between the Western countryside of Idlib that adjacent to Latakia countryside, and the city of Jisr al-Shughour by targeting the area with all kinds of weapons like barrels bombs, rockets, cluster bombs and napalm.
Military experts anticipated that regime aims to prepare the area of western countryside of Idlib to include it within the sectarian canton on the coastal area.
Mohammed Hamado, a lieutenant colonel and commander in the Free Syrian Army ... the more palatable version of the Syrian insurgency, heavily influenced by the Moslem Brüderbund... (FSA) confirmed that the regime aims to control the whole mountainous area overlooking al-Ghab Plain in the west in order to reduce the risk of rebels and prevent their advance to the coast.
"the regime aims to control the city of Jisr al-Shoghour, as it considered a geographic expansion of the countryside of Latakia and one of the most important entrance to the city from the East.
The city of Jir al-Shughour is situated in the North West of al-Ghab Plain, it has been for long known as a city of the opposition, as the Syrian regime had committed a massacre in the beginning of Eighties last century. And it was the city where the armed opposition was born.
Rebels liberated the city in April 2015, which put the main military camp in Jorin under the mercy of the rebels, which led to heavy festivities and battles in al-Ghab Plain.
Posted by: Fred ||
04/12/2017 00:00 ||
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A multi-volume chronology and reference guide set detailing three years of the Mexican Drug War between 2010 and 2012.
Rantburg.com and borderlandbeat.com correspondent and author Chris Covert presents his first non-fiction work detailing
the drug and gang related violence in Mexico.
Chris gives us Mexican press dispatches of drug and gang war violence
over three years, presented in a multi volume set intended to chronicle the death, violence and mayhem which has
dominated Mexico for six years.
Rantburg was assembled from recycled algorithms in the United States of America. No
trees were destroyed in the production of this weblog. We did hurt some, though. Sorry.