 [Military Times] WASHINGTON -- Special operations troops heading to war zones are asking for commercial intelligence analysis software they say will help their missions. But their requests are languishing, and they are being ordered to use a flawed, in-house system preferred by the Pentagon, according to government records and interviews.
Over the last four months, six Army special operations units about to be deployed into Afghanistan, Iraq and other hostile environments have requested intelligence software made by Palantir, a Silicon Valley company that has synthesized data for the CIA, the Navy SEALs and the country's largest banks, among other government and private entities.
But just two of the requests have been approved, in both cases by the Army after members of Congress intervened with senior military leaders. Four other requests made through U.S. Army Special Operations Command in Fort Bragg, North Carolina, and Tampa, Florida-based Special Operations Command have not been granted. The Army says its policy is to grant all requests for Palantir, while special operations officials say they are working through the requests on a case-by-case basis.
Email messages and other military records obtained by The Associated Press show that Army and special operations command officials have been pressing troops to use an in-house system built and maintained by traditional defense contractors. The Distributed Common Ground System, or DCGS, has consistently failed independent tests and earned the ire of soldiers in the field for its poor performance.
"You literally have these old tired (bureaucrats) stopping the war fighter from getting what they know works," said Rep. Duncan Hunter, R-California, a combat veteran and armed services committee member who wants to cut off funding for DCGS. "This is mind-boggling."
Special operations units have used Palantir since 2009 to store and analyze intelligence on information ranging from cultural trends to roadside bomb data, but has always been seen by top Pentagon officials as an interim solution until their in-house system is fielded. Those who have used the system say DCGS has yet to deliver on its promise of seamlessly integrating intelligence.
Pentagon officials say DCGS, despite its flaws, has broader capabilities than Palantir, and that in some cases it complements Palantir.
Intelligence officers say they use Palantir to analyze and map a variety of intelligence from hundreds of databases. Palantir costs millions, compared to the billions the military has been pouring into DCGS.
Special operations officials, in a statement to AP, said Palantir had been "extremely successful" in Iraq and Afghanistan and they are working to expand access to Palantir for units deployed in the fight against the Islamic State group. But records and interviews show a history of internal pressure against making and approving such requests.
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