[PJ] Brandon Jackson recently found himself in the midst of a problem. On May 25, he discovered that his smart home, which is tied to Amazon, was no longer doing that which he was paying for it to do. In a piece on Medium, Jackson noted that his primary way of interfacing with all of this wondrous technology is through Amazon Echo via Alexa. And lo and behold, suddenly nothing would respond to his requests or commands.
At first, Jackson thought he had possibly been hacked. But he goes to great lengths to keep his passwords secure. So with security issues off the table, what could it have been? The answer is stranger than you think. Or maybe it is part and parcel of 21st century America, and should serve as a lesson for those who are so enamored of having a "House of the Future."
On May 24, a package was delivered to Jackson’s home. His doorbell camera was programmed to say, "Excuse me, can I help you?" For one reason or another the driver who was walking away from the door and wearing headphones decided that the doorbell camera had somehow uttered a racial slur. The driver filed a complaint and...lights out, so to speak. |