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Economy
Starbucks says anti-bias training hurt sales
2018-07-27
[THEHILL] Starbucks officials said that closing its stores nationwide for an afternoon in May to conduct anti-bias training impacted it sales over the past quarter.

The Associated Press reported Thursday that officials said shutting down the stores for the day lowered comparable-store sales by less than half a percent.

Starbucks held the training after an employee at a Philadelphia store called police on two black men who were at the store but did not order anything.

The incident sparked a national outcry. Starbucks also announced that going forward, stores would allow anyone to use its bathrooms without having to buy a product.
Posted by:Fred

#11  Bingo Anguper!
Posted by: warthogswife   2018-07-27 14:37  

#10   SB is virtue-signaling to cover up for any future business problems. Whatever works.
Posted by: Anguper Hupomosing9418   2018-07-27 11:45  

#9  "Starbucks says anti-bias training hurt sales"
So what are they saying, "We need to continue to be racist because anti-training hurts profits?
Posted by: JohnQC   2018-07-27 11:34  

#8  starbucks closing afternoon was only for company owned stores

the stores that are licensed, e.g., the ones in airports, hotels, did not close that afternoon

also the seattle's best stores (a subsidiary of starbucks) which are franchised, did not close that afternoon

Posted by: lord garth   2018-07-27 10:21  

#7  Perhaps I'm missing something here. In my defense the article wasn't very clear.

One afternoon = 1/2 day. 1 quarter=91 days. One afternoons's lost sales divided by 1 quarter is about half a percent.

So are they talking about total sales across non-coffeeshop establishments, including the closed stores (in which case why are they also talking about 1% growth)?

At any rate, it is impossible for me to boycott Starbucks coffee.
Posted by: james   2018-07-27 09:51  

#6  Starbucks says racial groveling hurt sales
Brought to you by Truth in Headlines
Posted by: Woozle Glomotch8154   2018-07-27 09:49  

#5  SB is a non-start for me.
Posted by: Besoeker   2018-07-27 07:22  

#4  SB is a non-start for me.
Posted by: Besoeker   2018-07-27 07:21  

#3  No impact on sales in China, as far as I can tell. Oh wait, 'nationwide', never-mind ...
Posted by: Beau   2018-07-27 06:43  

#2  Can anyone use the bathrooms at the corporate facility or the C-suite offices? I am asking for a friend.
Posted by: Airandee    2018-07-27 03:41  

#1  And the coffee is lousy too.
Posted by: g(r)omgoru   2018-07-27 01:06  

00:00