| Submit your comments on this article |
| Economy |
| Outsourcing - What Goes Around, Comes Around |
| 2011-05-22 |
| India’s outsourcing giants — faced with rising wages at home — have looked for growth opportunities in the United States. But with Washington crimping visas for visiting Indian workers, some companies are slowly hiring workers in North America, where their largest corporate customers are based. Workers make or take calls for customers of prescription drug plans or Medicare contracts and enter and verify information. The pay runs $12 to $14 an hour, with bonus checks of up to $730 a month. “Our recruitment model is simple: I don’t care if you come from Park Avenue or the park bench. If you can do the job, we want you.” Aegis, a subsidiary of India’s Essar Group, an energy, telecom and metals conglomerate, says it’s pioneering the next generation of outsourcing: putting the work close to its global customers. Its executives call the practice “near-sourcing,” “diverse shoring” and, sometimes, “cross-shoring.” The strategy is based on the old-fashioned idea of being close to your customers. It’s one embraced by companies such as credit card giant American Express, insurer Humana and government agencies, which sometimes prefer on-shore call centers to handle customer service for sensitive life insurance, financial or health-care products. |
| Posted by:Bobby |
| #5 Last I've heard was that India was now outsoursing it's work to places like the Philippines, China, Malasia, etc... because the standard of living in India as grown so much over the years. |
| Posted by: CrazyFool 2011-05-22 13:45 |
| #4 IIUC, India has RUN OUT of trained workers. So it makes sense for them to look for additional trained labor where it's available. |
| Posted by: My two cents 2011-05-22 13:43 |
| #3 You forgot an open season on |
| Posted by: gr(o)mgoru 2011-05-22 13:19 |
| #2 SO, major US money grubbing corporations with an outdated business model outsource everything but the waste basket under the over paid CEO's desk to India, who then outsources the same work to the US. What may appear wrong with that picture makes very good sense. The US corporations are subject to all of the politically correct, nanny state, crazy crap regulations passed by the Democrats over the last ten years, while the India's do not...that is too ironic for words. I do have one solution for our unemployment rate...repeal of the crazy crap regulations passed over the last eight years and repeal Obamacare. Companies will not hire anyone until they know that Obamacare is gone, dead and buried. Everyone said it was an economy killer when it was started and the Dems ignored it. |
| Posted by: Bill Clinton 2011-05-22 12:29 |
| #1 But with Washington crimping visas.. 1HB visas started out as a means to fill very small unique niches in skills with around 10,000 allotted a year. Business bought your Congresscritters and jacked it up to 200,000 a year, killing any incentive for 'natives' to learn and acquire the skill sets for decades and making the foreigners subject to constant threats to their stay in country. Long time past for that program to end. |
| Posted by: Procopius2k 2011-05-22 11:11 |