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-Lurid Crime Tales-
New iPhone Feature Can Drive Bill Up
2016-01-07
This is an old complaint; it came out in Apple circles within a week of iSO 9.1 being launched.
[MIAMI.CBSLOCAL] Data overages can lead to big phone bills.

One family, however, was shocked when they got a bill for more than two thousand dollars. The big bill was because of a new feature on Apple iPhones that you may not be aware of. Like many teens Ashton Feingold didn't think much about the text message from AT&T which warned that he was nearing his date limit.

"It just said maybe 65 percent of your data has been used," said Feingold.

Then the bill came.

"I thought my dad was going to kill me," he said. "It's usually $250 a month and this was $2,000!" said Ashton's father Jeff.
$250 a month? I see another problem with junior...
The difference? A new feature on Ashton's iPhone called "WiFi Assist" which is standard with the new iOS 9.1 operating system.

"I had no idea what that was," said Jeff Feingold.
RTFM, dude...
It's intended to make sure the user always has a good signal by automatically switching to cellular data when a WiFi signal is weak.

Like in Ashton's bedroom. He thought he was still connected to WiFi while streamed and surfed the web. Instead, his phone was gobbling up date -- more than 144-thousand megabytes.

"That's pretty high but I can see it happening," said Mike Campbell with "Apple Insider."

He added that while some customers like what WiFi Assist does, many don't know they have it.

"It comes by default, it is switched on," said Campbell. "That's why there's an uproar."

Apple had no comment.

To turn off WiFi Assist, go to settings, then cellular, then down at the bottom users can switch off the feature.
Posted by:Fred

#2  This feature should be opt-in. But Apple is Apple, and they like to have all the bells and whistles on by default. And not really tell the customer.
Posted by: gorb   2016-01-07 12:15  

#1  Thanks to whoever posted this thing, I just went and turned off WiFi Assist on my iPhone.

Posted by: Sock Puppet of Doom   2016-01-07 08:01  

00:00